Terms of Service

1. Introduction

Welcome to Edit Your Life Consulting. By accessing and using our services, you agree to the following terms and conditions. Please read them carefully.

2. Services Provided

Edit Your Life Consulting offers professional counselling and psychotherapy services. These services are provided in good faith to support personal growth and well-being. Our sessions are designed to be collaborative, confidential, and respectful.

3. Booking and Payments

  • Appointments must be booked in advance through our website.
  • Payment is required at the time of booking unless otherwise arranged.
  • Session fees are displayed clearly on our website and may be subject to change.
  • Package sessions must be used within a specified timeframe, as outlined at the time of purchase.

4. Cancellations and Rescheduling

  • Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment.
  • Cancellations made with less than 24 hours’ notice may incur a cancellation fee.
  • In the event of an emergency, exceptions may be made at the discretion of Edit Your Life Consulting.

5. Late Arrival Policy

  • Clients who arrive late for a session will receive the remaining time of their appointment.
  • Sessions will not be extended beyond the scheduled end time.
  • If a client is more than 15 minutes late, the session may be cancelled at the therapist’s discretion, and the full session fee may still apply.

6. Confidentiality and Privacy

  • All sessions are confidential, and personal information is protected under data protection laws.
  • We may be required to disclose information if there is a risk of harm to the client or others.
  • For more details, please refer to our Privacy Policy.

7. Client Responsibilities

  • Clients agree to be respectful and engaged in sessions.
  • Clients must ensure they are in a quiet, private space for online sessions.
  • Any disruptive or inappropriate behaviour may result in termination of services.

8. Technical Issues for Online Sessions

  • Clients are responsible for ensuring a stable internet connection and functioning audio/video setup.
  • If technical difficulties prevent a session from taking place, we will make reasonable efforts to reschedule.

9. Limitation of Liability

  • Edit Your Life Consulting provides guidance and support but does not guarantee specific outcomes.
  • We are not liable for any indirect, incidental, or consequential damages resulting from our services.

10. Policy Updates

We may update these Terms of Service periodically. Continued use of our services constitutes acceptance of any revisions.

11. Contact Us

If you have any questions about these terms, please contact us at:
Email: julie@edityourlife.org